PMO Class Policies Knowledge Classes PMO Knowledge Class Company Policies  were designed with People in Mind! Please read  the policies carefully to insure that you understand them, contact  PMO International if you have any questions or  if  you  need  any clarification please call PMO International. 908.359.2686 REGISTRATION:  You must FIRST confirm your decision to take the class by email and receive your class date confirmation email. Your payment guarantees your seat in the class. The only way to positively reserve your seat in a class on a specific date is by making full payment. REFUNDS:  You may cancel your registration any time before 15 calendar days prior to your originally scheduled course dates with a full refund. If there is a seat available in a class and you register less than 15 days prior to the class, and you wish to cancel, you must cancel your registration prior to 7 calendar days of class start date which includes the day of registration, or the fee is non-refundable; however, you may still take advantage of the class change policy below. CHANGES TO CLASS DATE:  You may request to reschedule the date of your class free of charge, up to 3 times as long as you do so more than 7 calendar days prior to your scheduled class date. PMO will work with you to honor all change requests if there is classroom space available. If you need to reschedule less than 7 days of your class (seven full days or less), there will be a charge of $250. For all class date changes please contact the PMO office at (908) 359-2686. NO SHOW AT CLASS TIME:  When your registration is completed, PMO will reserve a seat for you in that class. Any rescheduling must be done in advance per the PMO written policy (see above CHANGES TO CLASS DATE). In the event that you do not show up for your scheduled class and you did not reschedule with the PMO office by the previous business day, you will be charged $500 to transfer your registration to another class. You may not enter the class if you have missed more than 7 hours of class and you must consult with the instructor. Arrangements must be made with the instructor regarding any and all missing class time.  Missing class time can also be proper cause for the instructor to void any guarantee(s) regarding training for the PMP exam. LATE REGISTRATION:  PMO will work with you to handle any last minute requests for late registration if there is classroom space available. STUDENT CONDUCT:  PMO reserves the right for the class Instructor to use his/her own good and reasonable judgment as to the reasonable termination of a student’s right to remain in the class and in attendance of their classes due specifically to that students unacceptable conduct in the class. In the event that this occurs, the ejected student will not be eligible for a refund of the course fee(s). The PMO Chief Project Officer has the right to make a final decision.